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Be the employee engagement champion your organization needs.

Learn how to apply Gallup's engagement principles in your role to support leaders, managers and teams. Focus on engaging employees and improving performance by taking the Creating an Engaging Workplace Course for Engagement Champions.

Course Details

Course Name
Creating an Engaging Workplace for Engagement Champions
Formats
  • In-person Course: 2 days, instructor led
  • Virtual Course: 2 days, instructor led
Prerequisite
None
Day One (8:30 a.m.-5:00 p.m.)
  • Engagement Matters
  • The Role Engagement Champions Can Play
  • Measuring Engagement
  • Creating Engagement
  • Engagement Coaching
  • Coaching Conversation 1: Review Q12 Results and the Action Planning Conversation
Day Two (8:30 a.m.-5:00 p.m.)
  • Digging Deeper: The 12 Elements of Engagement
  • Promoting Engagement
  • Manager Education
  • Spotlighting Three Parts of the Course for Managers
  • Practice/Prepare to Lead
  • Group Practice and Teach Backs
  • Facilitation Tips and Frequently Asked Questions
  • Expanding Your Influence
*Agenda subject to change
  • Engagement Champions Train-the-Trainer 2-day Digital Packet
  • Creating an Engaging Workplace Manager Packet
  • Gallup Employee Engagement Hierarchy Quick Reference Card
  • Distribution Resources to Promote Engagement
  • Learning Journal
Participants who successfully complete this course, in-person or virtually, can earn professional credit hours from HRCI (14.5 hours) or SHRM (14.5 hours).
Workplace Engagement Support

What is this course?

The Creating an Engaging Workplace Course for Engagement Champions is designed to create a network of people who promote employee engagement strategies across your organization.

This course builds the energy and understanding needed to improve employee engagement. It is ideal for those who are eager to support a culture of engaged employees, including:

  • HR team members
  • Business partners
  • Leaders or managers
  • Individual contributors

From sharing employee engagement tools and best practices to guiding meaningful conversations, course graduates build enthusiasm for employee engagement surveys and help improve results.

What You’ll Learn

Equip managers and teams to increase employee engagement.

This two-day course teaches you to:

  • advocate for workplace engagement
  • guide managers through the engagement process over time
  • provide ongoing engagement support to managers
  • empower managers to take the necessary steps to build engaged teams
  • facilitate developmental and consulting conversations
A group of three women smiling and having a conversation in a conference setting.
Measurable Roi

What Gallup Workplace Courses Mean for Engagement and Productivity

Gallup has studied the effects of its courses for almost two decades. Across nearly 600 companies and 2.5 million employees, we discovered that no matter your industry, location or challenges, Gallup learning improves employee engagement and helps your organization achieve its strategic goals.

+14

Percentage-Point Increase In Employee Engagement
Gallup clients who invested in at least one Gallup course saw an average employee engagement increase of 14 percentage points.

+20

Percentage-Point Increase In Employee Engagement
Clients saw an average employee engagement increase of 20 percentage points when they invested in Gallup courses in all three main content areas: strengths, employee engagement and manager development.

+$1,812

Estimated Return
Organizations that invested in Gallup courses realized an estimated return of $1,812 in productivity per employee in the first year.
Workplace Learning Solutions

Solve your most pressing workplace issues with Gallup learning.

How do I improve someone's work performance?

Focus on engagement. Gallup's most recent meta-analysis shows that engaged teams outperform their less engaged counterparts with:

18%
higher productivity
32%
better quality
23%
higher profitability

This course prepares you to engage people and teams in ways that influence these outcomes.

Sign up for an upcoming course.

What is employee engagement?

Gallup defines engagement as employees’ involvement in and enthusiasm for their work and workplace.

Our research shows that meeting 12 basic employee needs distinguishes top-performing teams from others.

This course prepares attendees to promote knowledge and best practices that meet the 12 elements of engagement.

Enroll your team in this course today.

How do I improve employee engagement?

  • Use the right employee engagement survey. It must be simple, trusted and able to predict employee performance, like Gallup’s Q12 survey.
  • Focus on engagement at every level of the organization. Leaders set the tone. HR creates systems and processes. Managers communicate with and coach their teams. Employees experience it daily and take responsibility for their own engagement.
  • Coach managers and hold them accountable for their employees' engagement. Managers need best practices, practical tools and proven approaches to improve engagement.

This course gives you the tools and support you need to increase engagement, no matter your role.

Find a course near you.

Why is employee engagement important?

Employee engagement predicts key performance outcomes in the workplace.

Gallup research continues to confirm the well-established link between employee engagement and the following performance outcomes:

  • customer loyalty/engagement
  • profitability
  • productivity
  • turnover
  • safety incidents
  • shrinkage (theft)
  • absenteeism
  • patient safety incidents
  • quality
  • wellbeing
  • organizational citizenship

This course complements engagement surveys and is a key component of any employee engagement strategy.

Find a course date that fits your schedule.

Professional Accolades

Earn certification and professional credits to advance your career.

Professional Credit Hours

Boost your credibility while building engagement expertise. Participants who successfully complete this course in-person or virtually can earn professional credit hours from:
  • HRCI, 14.5 hours
  • SHRM, 14.5 hours
SHRM Recertification Provider logo. HR Certification Institute logo.
Research Backed and Field Tested

Essential Engagement Resources Included With the Course

Get tools created using Gallup’s decades of research and tested in real workplaces. Use them long after the course ends.

Included in Course
CliftonStrengths Coaching With Managers and Teams Kit (Digital) on multiple devices.

Engagement Every Day Champions Toolkit

A complete guide to improving employee engagement, with step-by-step strategies, best practices and conversation topics.

Start Learning

Find a course that fits your schedule.

Wherever you are, you can learn to build engaged, high-performing organizations. Find a course near you or explore our virtual offerings.

Contact Us

Let’s talk about taking the right steps to improve employee engagement.

Fill out the form to connect with Gallup and learn how this course can help you lead engagement efforts in your organization.

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